Retently
MARCH 29, 2023
Tesla currently holds a satisfaction rating of 96 , outscoring every other car manufacturer company in Net Promoter Score® ratings. The automotive industry is often cited as a relevant example. Boost your customer satisfaction and improve retention rates by sending customers an automated Net Promoter Score survey.
Horizon CX
DECEMBER 1, 2023
Tesla: Sustainable Transportation and Innovation Tesla has disrupted the automotive industry by addressing the perceived needs of environmentally conscious consumers. This customer-centric approach has propelled Tesla to the forefront of the automotive industry, emphasizing service to the planet and the customer over traditional salesmanship.
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ReviewTrackers
JULY 1, 2020
Automotive aftermarket service provider Ziebart has found many ways to power up their ReviewTrackers experience and get more work done using app integrations. And third-party research has shown that responding to more than 50 percent of your reviews can increase your Net Promoter Score (NPS) by an average of 1.4
ViiBE Blog
AUGUST 25, 2021
Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Net Promoter Score (NPS). Have a strong customer service strategy and different features in place, such as an active contact center, an email help desk, AR and video assistance , as well as 24/7 social media support and a live chat.
SurveySparrow
FEBRUARY 18, 2024
Key Features Multi-Channel Distribution: Share surveys through not just one but multiple channels, including email, social media, website embeds, QR codes, and more, to reach a wider audience and gather feedback from diverse sources. This includes emails, websites, and social media. Rating G2 4.8/5 5 Capterra 4.5/5
ViiBE Blog
AUGUST 17, 2021
Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. ViiBE Blog. What is the purpose of customer experience management? Customer experience. Natalia Barszcz. August 17, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp. Share on email. Share this article.
ReviewTrackers
FEBRUARY 4, 2019
Just like in retail, travel and transportation, financial services, automotive, and nearly every industry, the old fee-for-service and fix-what’s-broken approach is no longer enough. Plant your flags on social media, online review sites, and local business directories. Keep your business information up-to-date.
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