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2021: Emerging AI trends in the telecom industry

TechSee

Today’s communications service providers (CSPs) face increasing customer demands for higher quality services and better customer experiences (CX). Telecoms are addressing these opportunities by leveraging the vast amounts of data collected over the years from their massive customer base. from 2020-2025.

Trends 107
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Augmented Reality Remote Assistance – The Complete Guide

TechSee

Do your due diligence when checking for a relevant customer base, proven capabilities, and recent relevant success stories?. With Goldman Sachs predicting that AR will be an $80B market by 2025, the future seems promising for forward-thinking companies who implement AR remote assistance.

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Digital Transformation and its impact on Customer Experience

SurveySensum

Companies that were expecting to move digitally in 2025 are already here. . Customer behavior has changed due to the pandemic. The customer journey is shifting from offline to online and companies are looking for well balanced O2O strategies. Their biggest challenge is to keep up with the existing customer base.

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2022 Banking Outlook

West Monroe

With market conditions and competitive landscape changing so rapidly, where do you really stand and where you need to improve? The challenge for 2022 and through 2025 will be how new digital players in and around the banking space will capitalize on this opportunity. Banks must start planning now to stay ahead of the wave.

Banking 52
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Step up Customer Assistance with Live Video Support

TechSee

More efficient than auditory communication, visually highlighting the desired action will enable the customer to comprehend and execute the instructions faster and more satisfactorily. Drives competitive advantage. Due your due diligence when checking for a relevant customer base, proven capabilities, and recent success stories.

Video 141
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How a Revenue Growth Management Strategy Will Help Manufacturers Drive Profitability

West Monroe

Having functional silos also limits effectiveness, agility, and competitive advantage. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. While done with the best of intentions, valuing and serving all customers the same way is rarely effective or efficient.

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How a Revenue Growth Management Strategy Will Help Manufacturers Drive Profitability

West Monroe

Having functional silos also limits effectiveness, agility, and competitive advantage. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model. While done with the best of intentions, valuing and serving all customers the same way is rarely effective or efficient.