TechSee
FEBRUARY 1, 2021
According to Gartner, the number of CSPs investing in artificial intelligence (AI) technologies for improving their infrastructure planning, operation, and products will rise from 30% in 2020 to 70% in 2025. billion by 2025, a CAGR of 21.9% from 2020-2025.
Clarivate
DECEMBER 7, 2023
Research and development (R&D) plays a fundamental role in generating the innovation that is essential for maintaining competitive advantage. We are pleased that Clarivate is included in the recently released Gartner report, Market Guide for Intellectual Property Management Software With R&D-specific Use Cases.
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Alida
OCTOBER 15, 2017
The decade to come, coined “the age of authenticity,” will make the survey as we know it obsolete by 2025. As organisations increasingly compete on customer experience, the ability to capture authentic, actionable customer feedback is an unparalleled competitive advantage. Your customers are your competitive advantage.
Kustomer
SEPTEMBER 1, 2022
Consumer relations are an important area in which businesses can gain a competitive advantage, improve employee and customer engagement, and, perhaps most importantly, retain loyal customers. Here are six ways companies can build and improve the customer experience without a massive reorganization.
Talkdesk
JANUARY 2, 2020
By 2025, customer service organizations that embed AI in their multichannel customer engagement platform will elevate operational efficiency by 25%.”. Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. Talkdesk has an overall peer rating of 4.6 (out
Playvox
SEPTEMBER 1, 2021
After Generation Alpha it follows that Generation Beta will be born from 2025 to 2039. It can also bring a competitive advantage, as customers can get virtual tours and experience your service or product in simulated environments. Another advantage to VR is training your contact center agents with virtual reality courses.
Alliance by IFS
OCTOBER 30, 2019
By 2025, the global number of IoT connected devices is expected to grow to 22 billion. The turnkey solution from Astea and Software AG empowers service organizations to offer the type of proactive, outcome-based service delivery that can help build a competitive advantage. Service to Match Expectations.
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