Confirmit

OCTOBER 30, 2018

"The sophisticated Confirmit dashboard enables us to parse the data by product, geography or even business process, such as a claim or a call center query. Between 2010 and 2013, the insurer’s Net Promoter® Score (NPS) rose from 52.7 " — Seth Hall , VP Customer Service. ” Says Hall.

Return on Investment 40

Return on Investment Insurance Net Promoter Score Policies 40

Magellan Solutions

JUNE 26, 2021

Top B2C lead generation companies use these strategies to also significantly increase their client’s sales and help them achieve their short-term objectives. In fact, according to Salesforce, the average return on investment for email marketing initiatives is $38 for every dollar spent. Retaining existing customers .

B2C 52

B2C Strategy Social Media Advertising 52

Magellan Solutions

MAY 29, 2021

The goal of a healthcare call center is to support healthcare providers with this surge of demand. Hence, call center medical agents use social media to facilitate doctor-to-patient communication seamlessly through chat, video chat, e-mail or call. . And there is a high demand to connect to doctors, immediately.

Social Media 52

Social Media Healthcare Hospitality Call Center 52

NobelBiz

MAY 25, 2023

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? If so, it’s crucial to find the right call center software vendor that integrates with a customer data platform (CDP). But with so many options available, how do you choose the right one?

Call Center 98

Call Center Software Data Contact Center 98

Clarabridge

JUNE 13, 2017

This week, we’re particularly interested in his success using the Voice of the Customer (VoC) with a proven return on investment. Land: With Paul Powers’ appointment as Dorel Juvenile President and CEO in 2013, our leadership took the reins to give consumers a seat at the table. Can you describe your VoC journey? .

ROI 40

ROI Net Promoter Score Return on Investment Retail 40

Magellan Solutions

FEBRUARY 24, 2022

For this reason, every marketer’s top goal is to find leads and keep the sales pipeline going. This awareness and interest can be used to make sales right away like in TV and in the newspaper. Basically, B2B (Business to Business) lead generation deals with getting the information of businesses to pitch a sale.

Social Media 40

Social Media B2B B2C Sales 40