West Monroe

APRIL 22, 2024

What do an English Premier League football club and recent global M&A trends have in common? In recent years, we’ve seen these same trends play out within global and complex mergers. Future value creation Tony Bloom's 2009 investment in the construction of the Amex stadium for Brighton F.C.

Government 52

Government Sports Resources Leadership 52

Gainsight

OCTOBER 23, 2019

If I was to tell you in 2009 that in just a few years there would be a new category of software almost as prolific as CRMs, customer support, and project management software you wouldn’t have believed me. Some examples include: Product tools like analytics, roadmapping, and feature-tracking.

Software 60

Software Customer Success Tools Customer Centricity 60

West Monroe

DECEMBER 20, 2021

Taken as an opportunity, trends such as the shift to renewable energy and transportation electrification enable cost reductions and growth potential. Electrification of previously fossil fueled equipment is a trend that is commonplace with advances in battery storage, energy efficiency, and renewable energy proliferation.

Transportation 52

Transportation Metrics Technology Strategy 52

West Monroe

DECEMBER 20, 2021

Taken as an opportunity, trends such as the shift to renewable energy and transportation electrification enable cost reductions and growth potential. Electrification of previously fossil fueled equipment is a trend that is commonplace with advances in battery storage, energy efficiency, and renewable energy proliferation.

Strategy 40

Strategy Transportation Metrics Technology 40

SurveySensum

JULY 14, 2020

He founded Brainfood Consulting, an advisory and education service in 2009 and since then he is training professionals around the world on AI-Driven Customer Contact Strategies and Mobile-first customer service planning. She is also the Co-Founder of Create2Connect Productions and Founder & CEO of Hoi Polloi Trends.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Grade.us

JUNE 2, 2020

We don't have a native mobile app, and it's not currently on our development roadmap (our web app is fully responsive and optimized for mobile though). They pivoted in 2009, shifting their focus to lead generation via a pay-per-call business model. We don't currently offer 24/7/365 support like some of our competitors. Support options.

Software 47

Software Management Net Promoter Score Multi-Channel 47

Qualtrics

MAY 13, 2021

Founded in 2009, its first incarnation was as a place to ‘pin’ or save things you found on the internet. But as internet trends developed and social media platforms became the publishers for a new generation of creators, Pinterest had become a hub for original, creative content. In internet years, Pinterest is a veteran.

Social Media 26

Social Media Roadmap Feedback Tools 26