Remove 2009 Remove Net Promoter Score Remove Roadmap Remove Trends
article thumbnail

12 Top Reputation Management Software for 2020

Grade.us

We don't have a native mobile app, and it's not currently on our development roadmap (our web app is fully responsive and optimized for mobile though). Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Net promoter scores.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He founded Brainfood Consulting, an advisory and education service in 2009 and since then he is training professionals around the world on AI-Driven Customer Contact Strategies and Mobile-first customer service planning. She is also the Co-Founder of Create2Connect Productions and Founder & CEO of Hoi Polloi Trends.