NobelBiz

FEBRUARY 22, 2023

Given the ongoing evolutions in the online and digital worlds, using telephony, Webchat and social media to maximize business development is ideal for improving your company’s customer service and also the customer experience. In this article, we dissect Customer Service 7 pain points in call centers, and how to tackle them.

Call Center 52

Call Center Customer Service Contact Center Social Media 52

NobelBiz

MAY 17, 2022

Given the ongoing evolutions in the online and digital worlds, using telephony, Webchat and social media to maximize business development is ideal for improving your company’s customer service and also the customer experience. In this article, we dissect Customer Service 7 pain points in call centers , and how to tackle them.

Call Center 52

Call Center Customer Service Contact Center Social Media 52

NetBase

JUNE 25, 2019

And they’re limited to social media posts only. It analyzes all sources of customer experience data , including social media, ratings and reviews, and internal data sources as well. How about: NetBase. sec Search all data from 2008 to now. 20 sec Search all data from 2008 to now. Nearest Competitor.

Analytics 73

Analytics Social Media Innovation e-support 73

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adam Toporek. Aimee Lucas.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Adam Toporek. Aimee Lucas.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Ann Michaels and Associates

JANUARY 23, 2018

If you’re not sure how to respond in a scenario, think about what’s the kindest, most honest thing to do. Much to her surprise and agitation, the next service bill she received was addressed not to her husband, Ricardo Brown, but to “A **e Brown.”. Always keep an eye on social media accounts. She didn’t back down, though.

Customer Service 40

Customer Service Social Media e-support Retail 40

C Space

JULY 23, 2021

I began to recognize the pattern in 2008, during the financial crisis, and I have been trying to decipher it ever since, both by making new work for this project and by editing the photographs I’ve made throughout my career. Consciously at times—and at other times unconsciously—I have captured signs of a seismic shift in our culture.

Culture 52

Culture Financial Social Media Entertainment 52