Avaya

OCTOBER 2, 2017

One thing you can be sure of about Avaya at GITEX 2017 Technology Week: We will stand out from the crowd. We’ve been attending this Dubai-based mega-event since 2005 and every year we design our show presence from scratch, to provide fresh and unique info to our customers and partners who invest time in visiting us.

Technology 43

Technology Telecommunications Contact Center Government 43

Magellan Solutions

JULY 8, 2021

Here we look at some of the most common worries in outsourcing to contact center solutions Philippines : Offshore call centers make your customers feel disrespected. How does a call center ph like Magellan Solutions face all the stated worries above? This is why this demographic is familiar with the technology.

Call Center 52

Call Center Company Contact Center Telecommunications 52

Magellan Solutions

FEBRUARY 2, 2022

Below is a timeline that sums up the key developments of how the call center industry in the Philippines evolved to what it is today. 1992 : In this year, Frank Holz established the first contact center in the country under the Accenture group. 2005 : The Philippine BPO industry contributed 2.4% Cagayan de Oro City.

Call Center 75

Call Center Industry Contact Center Government 75

Magellan Solutions

JUNE 21, 2016

Having served small to medium-sized enterprises since 2005, we’ve collaborated with companies from industries like travel and tourism to healthcare and consumer electronics. It lets them provide excellent customer service without having to increase in-house or invest in new technology. They learn how a contact center works.

Tourism 56

Tourism Contact Center Healthcare Travel 56

NobelBiz

APRIL 18, 2021

Choosing a service provider is probably one of the most important business decisions a call center owner will make. Powering virtually all the vital operations, the service provider is, in some sense, the technical backbone of every contact center. Probably not. Both performance and quality depend on this.

Call Center 52

Call Center Contact Center How To Software 52

TechSee

DECEMBER 5, 2017

Recognizing that continuously adding quality agents simply does not add up financially, more and more companies are turning to technology in order to scale quality support. Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.”

Contact Center 116

Contact Center Customer Satisfaction Technology Self Service 116

GlowTouch

JULY 6, 2021

A strategic national supply initiative was formed during the Bush Administration in 2005 as part of a pandemic preparedness plan , but it was overshadowed by issues that were deemed to be more pressing. Add to that a higher rate of usage – more people using more technology more often invariably leads to a higher demand for service.

Healthcare 52

Healthcare Trends Industry Hospitality 52