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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Marketing and communications expert Kelly McDonald provided some guidelines in her book, Crafting the Customer Experience for People Not Like You, so that readers could gain a better general understanding of each generation. Millennials (also called Gen Y)- born in between 1982 and 2004. Matures- born before 1945. Millennials.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

Marketing and communications expert Kelly McDonald provided some guidelines in her book, Crafting the Customer Experience for People Not Like You, so that readers could gain a better general understanding of each generation. Millennials (also called Gen Y)- born in between 1982 and 2004. Matures- born before 1945. Millennials.

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How to Claim Your Yelp Business Page

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Share socially. Why Claim Your Yelp Business Page?

How To 92
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Dodgy tumble dryers – your legal rights & what to do

Helen Dewdney

The machines affected were manufactured between manufactured between April 2004 and September 2015. 750 fires involving Hotpoint, Indesit and Creda tumble dryers have been reported since 2004, including three injuries. 4) Do not waste your time ranting on social media.

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How to Claim Your Yelp Business Page

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 171 million crowd-sourced reviews of businesses in a wide range of categories, from restaurants and hotels to dentists, boutiques, and mechanics. Share socially. Why Claim Your Yelp Business Page?

How To 50
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The History of Facebook: From BASIC to Global Giant

Brandwatch CX

February, 2004 saw Thefacebook launch. By the end of 2004, membership was open to nearly all universities in the US and Canada and people were clamouring to sign up. Facebook had now become a huge name, a globally used website, and at the head of the social media revolution. Introducing Thefacebook.