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The Secret Customer Service Trick One Landscaper Used To Get My Business

Steve DiGioia

find a way for your customers to make an easy decision to purchase This original article was written by Steve DiGioia. Finding a landscaper to plant some shrubs and flowers in front of your home should be an easy task. One landscaper is pretty much the same as another? What makes one landscaper better than another?

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Enhancing User Experience: 7 Strategies for Internet Startups

SurveySensum

What if I told you there’s a secret weapon that works like magic? That secret weapon makes your website or app easy and enjoyable for people – we call it a Better User Experience! Yep, that’s the trick to make your startup stand out and leave a lasting impression. So, what’s this User Experience thing?

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How to Successfully Use Location Data for Better CX

CSM Magazine

Companies small and large are currently using all types of information to understand their customers better, regardless of what products or services they’re offering. Here’s how data can be used to successfully reach potential and existing customers. How can businesses use this location data? Geofencing.

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Bring in the Experts: Why Outsource Your Customer Service Team With Amir Reiter & Tom Jenkins

Kustomer

Listen and subscribe to our podcast: In this episode of Customer Service Secrets , Gabe is joined by CloudTask CEO, Amir Reiter, and VP of Marketing, Tom Jenkins, to discuss outsourcing and how to adapt in today’s dynamic markets. Most of the time it is used as a tactic to save money and increase profit.

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Learning to Adapt in an Ever Changing Market With Nate Brown

Kustomer

Listen and subscribe to our podcast: In this episode of Customer Service Secrets , Gabe is joined by Nate Brown to discuss the effects of COVID-19 on businesses and how companies need to adapt to them. Customer service is still a relatively new department and career path. The Need for a CX Change Coalition.

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Adopting a Customer First Mentality | Aziz Razakov and Matt Chabrier

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, we have Matt Chabrier as our honorary host and his guest, Aziz Razakov. Aziz comes to us from MoneyLion to spill the secrets on creating a customer-obsessed company culture during our Kustomer Now event.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. With myriad features and functionality, evaluating customer experience software isn’t a cut-and-dry process. In fact, sometimes it can seem.