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Loyalty Magazine Awards 2018: Tales of the (Mostly) Expected?

Currency Alliance

That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. A pervasive trend of this year’s Loyalty Magazine Awards was the deployment of niche suppliers to deliver refreshing, remarkable customer experiences. Gamification, for instance. Onward and Upward.

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Customer Connections: Creative Marketing Strategies Using OOH Solutions

CSM Magazine

Examples of interactive ads that use OOH solutions include augmented reality ads, gamification, and experiential marketing. Gamification adds an element of fun to regular billboards, such as turning it into a game to engage the public.

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Remote Workforce Management – From Survive to Thrive in 3 Easy Steps

CSM Magazine

By Calabrio’s own calculations, organisations can expect to achieve tangible ROI from a WFM implementation in less than 6 months. Some customers have achieved savings in excess of 30% through accurate scheduling, while results in excess of 95% schedule adherence are commonplace.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. Linkedin : [link]. Website : [link]. LinkedIn : [link] /.

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B2B Customer Experience Excellence: A Guide for Businesses

SurveySparrow

Which industry magazines do they follow? Here’s how you create a successful ABM campaign: Identify your target accounts that will give high ROI. Increase engagement with the help of gamification. What’s their biggest pull according to their customers? Find out where your customers usually lurk.

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What’s Stopping You From Becoming a Connected Enterprise?

CSM Magazine

A phased, cloud-based approach is often cheaper and smarter, making it easier to add new services that did not existed before and generate faster ROI. Workforce Management (WFM) and Workforce Engagement Solutions (WEM) can help to track the performance of agents and keep teams engaged with leaderboards and gamification.