Remove Gamification Remove Magazine Remove ROI Remove Voice of Customer
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link]. Website : [link].

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B2B Customer Experience Excellence: A Guide for Businesses

SurveySparrow

What’s their biggest pull according to their customers? Find out where your customers usually lurk. Which industry magazines do they follow? Here’s how you create a successful ABM campaign: Identify your target accounts that will give high ROI. Develop custom marketing campaigns for each of these target accounts.

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