Gainsight

DECEMBER 1, 2022

Customer Success (CS) leadership roles can be hard to define. As an emergent position in a highly competitive industry, jumping into a leadership role can be intimidating. He’s combined that insight from interviews with the top search firms in SaaS to put together an ultimate guide to growing your CS leadership career.

Customer Success 52

Customer Success Chief Customer Officer Leadership eBook 52

Qualtrics

OCTOBER 30, 2020

Now is the time to invest in building a diverse, equitable, and inclusive workforce. Here’s how to speak the language of your leadership team to get buy-in for your DEI program. But how do you sway a leadership team to invest in DEI initiatives, especially in times of financial uncertainty? These are wins in and of themselves.

Strategy 39

Strategy Competitive Advantage How To Tips 39

Qualtrics

JULY 23, 2019

These market research professionals bring you the latest news and thought-leadership so you can stay on top of your research game. She’s also a freelance market & social researcher, and an advocate for ethics, privacy, and inclusion. Follow Ben for curated content on leadership and performance management. ( @benatipsosmori ).

Marketing 32

Marketing Handbook Net Promoter Score Entertainment 32

Comm100

MAY 1, 2018

They prefer hierarchical organizational structures, and may possess a command-and-control leadership style that is reminiscent of military operations. As a result, many have achieved high-ranking leadership positions within companies and governments worldwide. Free Download] Ultimate Guide to Building a Live Chat Dream Team.

Management 104

Management How To Groups Financial 104