Rating Scale: Definition, Types, Questions & Examples
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JANUARY 18, 2022
How disinterested or interested are you in becoming a member of our loyalty program? ? 0-10 NPS Scale (0- Extremely Unlikely, 10 – Extremely Likely)*. For instance, if your goal is to identify loyal or at-risk customers, you can go for the traditional NPS rating scale. Extremely Unlikely. ? Unlikely. ? Undecided. ?
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