article thumbnail

Why Is Insurance Technology So Important?

Ecrion

If you don’t make your customers happy, they will find an insurance company that does. This is why embracing insurance technology is so important. In the last few years, the insurance industry has made strides by adopting new technologies. Innovating Further with Insurance Technology. It’s the Internet of Things.

article thumbnail

Why Is Insurance Technology So Important?

Ecrion

If you don’t make your customers happy, they will find an insurance company that does. This is why embracing insurance technology is so important. In the last few years, the insurance industry has made strides by adopting new technologies. Innovating Further with Insurance Technology. It’s the Internet of Things.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When Improv Meets Business

ShepHyken

The conference was everything about CRM (customer relationship management). According to Don Schuerman, Pega’s Chief Technology Officer and VP of product marketing, quite a lot. After listening to what the customer wants, acknowledge them, which is the Yes. Let’s say I contact my wireless phone provider.

Meeting 83
article thumbnail

Building Customer Trust – with the Citizen at the Heart of the GDPR Experience

CSM Magazine

From a Customer Service point of view, any Customer Relationship Management system needs to access and report on the above. When you’ve worked so hard to build customer satisfaction and loyalty, you don’t want to lose it. Customers rely more and more on technology. And this technology relies on data.

article thumbnail

2022 Energy & Utilities Outlook

West Monroe

In turn, utility decarbonization goals require continued investments in several areas, including energy efficiency, demand response, and renewable energy resources; beneficial electrification; alternative transportation; and cyber protection as more technologies are added to the grid and the grid becomes more dynamic.

article thumbnail

CDC Draincare Doubles Productivity and Expands Nationally with BigChange

CSM Magazine

CDC Draincare has expanded significantly since introducing new technology from BigChange that wirelessly connects field service engineers to a centralised management system. The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Sumsung Card, LG Capital, and many more. in Information Technology from Utah Valley University and M.S.