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Guest Blog: Customer Service Training Ideas to Help Build Brand Advocacy

ShepHyken

This week we feature an article by Kristin Erikson writes shares great customer service training tips and ideas that will help your company build brand advocacy. Remember customer service training is not something you di, it’s something you do. – Shep Hyken.

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20 Tips for Trucking Companies to Deliver the Best Customer Service

CSM Magazine

If you’re a trucking company, then providing excellent customer service is essential to your success. In this article, we will discuss 20 tips that will help you give your customers the best possible service. Offer driver training. Offer customer service training to all your truck drivers.

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How to Improve Customer Service as a Jewelry Store Owner

CSM Magazine

If you’re not providing good customer service, you will not stay in business for very long. That’s why it’s essential to ensure that you’re always giving your customers the best possible experience. Here are a few tips on how to improve customer service as a jewelry store owner: Train Your Employees.

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5 Top Customer Service Articles For the Week of June 4, 2018

ShepHyken

Stop Trying to ‘Delight’ Customers, Says CX Expert Paul Greenberg by Noreen Seebacher. CustomerThink) Known in customer relationship management (CRM) circles as the “Godfather of CRM,” Greenberg suggests businesses are better off consistently meeting their customer’s expectations. Follow on Twitter: @Hyken.

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15 Customer Retention Strategies for Long-Term Customer Loyalty

Comm100

For this reason, we’ve compiled a list of 15 customer retention strategies that can ease your pain and help you develop reliable, long-term customer loyalty. Relationship Marketing Strategies. To enhance your blog (or to get started), fill it with posts containing hot tips and relevant industry information.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week.