Customer Surveys are Dead! Learn how AI will replace them with Maurice FitzGerald
ECXO
OCTOBER 5, 2023
During this presentation, participants will gain valuable insights about the Last Days of Surveys: Historical Context and Evolution of Measurement : Discover how AI revolutionizes Customer Experience (CX) productivity. Three Eras of CX Measurement : Metrics Evolution : Understand the three distinct eras of CX measurement.
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