CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement 52

Customer Engagement Engagement Social Media Loyalty Programs 52

CSM Magazine

SEPTEMBER 8, 2023

But as the industry matures, so does the challenge of keeping customers loyal and engaged. Yet, this boom also means that online stores face stiff competition in attracting and retaining customers. In this article, we’ll explore a few next-level approaches that are shaping the future of e-commerce engagement.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

SurveySensum

SEPTEMBER 21, 2023

Note: A higher CRR typically indicates customer loyalty , trust, and a strong value proposition, while a lower one suggests potential churn and the need for enhanced customer engagement and service quality. Real-Life Brand Example: Disney+ Disney+ is a prime example of how personalization transforms customer experience.

Customer Retention 52

Customer Retention Strategy Gamification Loyalty Programs 52

BirdEye

DECEMBER 8, 2022

Social networking sites also encourage people to engage and communicate with the brands and businesses they know and love. Social networking sites can help your business build an active, positive relationship with your followers and increase your odds of converting them into happy customers. How to use them: Create a business page.

Social Media 98

Social Media Brands Video Entertainment 98

SurveySparrow

JULY 20, 2021

Over the years, personalized surveys have been proven to improve customer engagement. A survey design that entertains its responders is very likely to succeed. So, through means like chat surveys, gamification features, and more, you can keep your customers hooked. Signup for Free. A Touch of Personalization.

Guidelines 52

Guidelines Examples Survey Gamification 52

SurveySparrow

JULY 20, 2021

This way, you can give your customers a fabulous visual treat that’d be hard to turn down. Over the years, personalized surveys have been proven to improve customer engagement. A survey design that entertains its responders is very likely to succeed. A Touch of Personalization. Make it Fun. And guess what?

Guidelines 52

Guidelines Survey Examples Gamification 52

Lithium

JUNE 7, 2022

Winners will be announced on Atlas and Khoros social channels, and will receive an award at Khoros Engage in September. Maximize your presence on the world’s fastest growing digital entertainment platform. TikTok publishing, calendar visibility, and analytics are now available to all Marketing customers. Available On-demand.

Self Service 10

Self Service Social Media Roadmap Gamification 10