article thumbnail

Is the Future of Retail, Physical or Virtual?

C3Centricity

Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. Take a fresh look at space and consider it a blank slate.

Retail 194
article thumbnail

The Future of Retail is in the Stars (or is it the Cloud?) Testing

C3Centricity

Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Explore new technologies to reimagine the in-store/online experience blurring the lines between digital/brick-and-mortar. Take a fresh look at space and consider it a blank slate.

Retail 177
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Brand Move Roundup – July 27, 2020

C Space

For fans not included in the Microsoft experience, a virtual cheering experience will be available on the NBA app and Twitter , which will be reflected on the in-game video board. But the painstaking archival work the cultural institution had been doing over the past several years came to its rescue.

Brands 52
article thumbnail

Norwegian – Customer Experience Review

ijgolding

So are the plaudits that Norwegian is receiving reflective of the experience? Norwegian’s website offers a wealth of insight into the strategy and culture of the business. Let me start with the online experience. It does what it needs to do, but does not offer the most intuitive of online user experiences.

article thumbnail

5 breakthrough in-store experiences (and the employees behind them)

Qualtrics

But while it’s inspiring to hear of individual acts of care and generosity from staff to customers , we think it’s more instructive to look for the cases where an outstanding experience is provided to every customer at the moments that matter, as a result of holistically blending cultural, technological, and organizational factors.

Retail 34
article thumbnail

Brand Move Roundup – May 21, 2020

C Space

Digital learning and talent management brands Skillsoft and SumTotal held a live global experience for learning, talent, and business leaders virtually this year, after a last-minute dash to turn their usual face-to-face event into an online experience. in March of 2020 and rose even higher in April, at just under $2m.

Brands 52