The Times They Are a-Changing: Talent in the Contact Center Part 3: Rise of the Machines – Meet the Virtual Agent
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JUNE 11, 2020
In this third installment of this blog series, we continue to discuss how to staff the contact centers of the future. The post The Times They Are a-Changing: Talent in the Contact Center Part 3: Rise of the Machines – Meet the Virtual Agent appeared first on Glia Blog | Digital Customer Service Explained.
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