Connections CRM Loyalty Programs Magazine 
CSM Magazine
FEBRUARY 29, 2024
Implement a CRM system: Implement a customer relationship management (CRM) system to track customer interactions across different channels. Implement loyalty programs: Use loyalty programs to gather more data on customer preferences and to reward customers for their repeat business.
Currency Alliance
JUNE 21, 2018
That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. Compare that to a traditional loyalty program such as Amex or Tesco Clubcard, where that level of spend would have left you with around $0.40 You can see the full list of winners here.
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CSM Magazine
SEPTEMBER 1, 2021
In a hyper-connected world, social media can be a key component of your customer experience strategy. Social media users want to connect with real people, not corporate entities. Integration of your social networks with your CRM system will allow you to collect far more information about your customer. Align Your Brand Values.
CSM Magazine
JANUARY 10, 2023
From incorporating live chat and replies within 24 hours, to outstanding customer loyalty programs – these ten tips will help ensure excellent player satisfaction. It will give customers added convenience to stay connected with their favorite casino no matter where they are. Utilize Customer Relationship Software (CRM).
CSM Magazine
DECEMBER 9, 2019
The reason for that is the inadaptive design, small buttons and links, work only with an Internet connection. A loyalty program that holds online store customers at the expense of bonuses, discounts, and gifts. Support chat, CRM, warehouse software, services for marketing analytics or push-message management.
Currency Alliance
JANUARY 22, 2020
Every CEO waxes lyrical about the importance of loyalty. And yet, many loyalty programs are run like barnacles on the side of a business: battling for budget, rather than being nurtured as the core way to engage customers via every channel and touchpoint. It may not even be through conventional loyalty marketing.
Currency Alliance
JUNE 19, 2019
This was my second year on the judging panel at the Loyalty Magazine Awards. Independent of individual program achievements, the most important development across the industry has not been in individual technological triumphs, but a hastening structural shift in how brands understand and approach the purpose of their loyalty programs.
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