Communication Effort Score Return on Investment Webinar 
InMoment XI
OCTOBER 24, 2023
This alignment ensures that every insight, every decision, and every action contributes to a cohesive strategy, maximizing the return on investment. By meticulously selecting and monitoring the right KPIs, businesses can ensure that every effort, every strategy, and every decision is in harmony with their overarching goals.
ClientSuccess
JUNE 8, 2022
Follow a consistent level of communication that works for the customer. . You can get more insight on preventing customer churn and developing an end-to-end customer lifecycle focused on growth with these additional resources from ClientSuccess : Webinar: Churn Probability Score – How to Recognize Risks and Predict Customer Success.
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ChurnZero
AUGUST 13, 2021
During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. . Because what you don’t want is 10 different voices coming out for communications. But those do take work and a little bit effort. Q&A Recap.
ChurnZero
FEBRUARY 28, 2020
But, if you’re using digital communication, you have access to all sorts of “marketing” metrics to better understand your customers’ product and communication engagement. During the webinar, we discussed how to: Leverage email and in-app metrics to track overall customer engagement. Q&A Recap.
ChurnZero
AUGUST 13, 2021
During the webinar, we discuss: What a Customer Success tech stack is and why you should care. If you missed the webinar, you can watch it on-demand. . Because what you don’t want is 10 different voices coming out for communications. But those do take work and a little bit effort. Q&A Recap.
Confirmit
SEPTEMBER 24, 2018
This type of software represents an invaluable tool for companies in their efforts to measure their customers’ loyalty, understand how best to respond to their requirements, and ultimately take the necessary actions needed to retain them and drive better business outcomes. Typical CEM software metrics include the following: NPS Score.
Confirmit
SEPTEMBER 24, 2018
This type of software represents an invaluable tool for companies in their efforts to measure their customers’ loyalty, understand how best to respond to their requirements, and ultimately take the necessary actions needed to retain them and drive better business outcomes. Typical CEM software metrics include the following: NPS Score.
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