Communication Culture Gamification Travel 
Playvox
JANUARY 30, 2024
One strategy is incorporating gamification in the workplace. Implemented correctly, gamification can increase motivation and engagement. What is Gamification? Why Gamification? Gamification works well within a contact center environment because it leverages a number of game mechanics to keep agents engaged and focused.
BlueOcean
DECEMBER 16, 2019
Constant and Effective Communication. If you’re offering unique holiday products, services, or sales, communication is key – and it should flow through every corner of your organization. Any other changes – such as adjusted priorities or extended hours of operation – should likewise be communicated early and thoroughly.
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BlueOcean
DECEMBER 17, 2018
Constant and Effective Communication. If you’re offering unique holiday products, services, or sales, communication is key – and it should flow through every corner of your organization. Any other changes – such as adjusted priorities or extended hours of operation – should likewise be communicated early and thoroughly.
Experience Investigators by 360Connext
MAY 19, 2020
If they want to communicate via phone or email, we should welcome that and be prepared to interact with them via their channel of choice. If they want to communicate via phone or email, we should welcome that and be prepared to interact with them via their channel of choice. Apply learning to different channels. Click To Tweet.
ShepHyken
NOVEMBER 29, 2019
Support experience, overall experience, company culture, quality of product/service, are the major factors that decide how your brand makes the customer feel. Before Mark Zuckerberg revolutionized online communication with Facebook, the pace of feedback traveling via word-of-mouth was slow. And you know what that means?
Kustomer
FEBRUARY 18, 2021
He says: So we’ve got alignment between our brand positioning and the criteria for a selection of our talent, how we onboarded them in a very intentional way to orientate and co-locate them into our cultural values. The common thing would be the C-suite would say, “I don’t like my culture. I want to change it.”
Currency Alliance
DECEMBER 19, 2022
This article will cover the key opportunities for AI in loyalty – and more widely in the travel and retail sectors. Few travel companies have a problem with the quantity of data, but given the many business units in a typical travel company, getting all the right data into a single, logical repository to let AI do its job, remains elusive.
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