CX Accelerator

FEBRUARY 2, 2020

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?

Customer Experience 320

Customer Experience Customer Journeys Tourism Study 320

CX Accelerator

FEBRUARY 2, 2020

If one of them came to me and asked, “Uncle Jeremy, I’d sure love to follow in your footsteps and pursue a career in customer experience (CX). While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not?

Customer Experience 182

Customer Experience Customer Journeys Tourism Study 182

Thematic

JUNE 13, 2023

This integration enables businesses to take a holistic view of customer interactions and identify opportunities to improve the overall experience. Top 8 Voice of Customer Tools to Drive Customer Experience 1. Qualtrics Qualtrics is a comprehensive customer experience management (XM) platform.

Voice of Customer 62

Voice of Customer Tools Customer Experience Net Promoter Score 62

BirdEye

APRIL 24, 2023

Communication: Inbound marketing fosters two-way communication and engagement with customers. Relationship-building: B2B emphasizes long-term relationships, requiring tailored communication and personalized services, while B2C often focuses on creating emotional connections to influence purchasing decisions.

Marketing 93

Marketing Social Media B2C Advertising 93

BirdEye

NOVEMBER 21, 2023

This interactive experience gives customers the confidence they need to purchase jewelry online without physically visiting a store. Create “snackable” social videos Snackable content is quick and easy to consume and share — think reels, TikToks, YouTube shorts, memes, and infographics. Ready to see what all the hype is about?

Marketing 110

Marketing Social Media Advertising Brands 110

BirdEye

MARCH 17, 2023

This helps businesses get ahead and course correct, saving a lot of time, resources, and money. As small business consultants, it is often their responsibility to communicate issues, solutions, roadblocks, and more to all the parties concerned. Who needs small business consulting services?

Consulting 98

Consulting Social Media Financial Strategy 98

BirdEye

JULY 31, 2023

Talk about what content works best on each platform, such as videos or infographics on Facebook or short blog posts on LinkedIn. They are quick to change course when needed. Always look for creators that keep the lines of communication open and are open to suggestions. Click on the banner below to access our free demo.

Social Media 52

Social Media Brands Multi-Channel Video 52