Communication Consumers Customer Confidence Magazine 
CSM Magazine
NOVEMBER 28, 2023
One of the biggest reasons cyber attacks are so damaging to businesses is because of consumers. Customer service in 2023 doesn’t just mean supporting a customer with a purchase, or helping them navigate a website, it’s about protecting them.
NobelBiz
FEBRUARY 21, 2023
The General Data Protection Regulation (GDPR) is a piece of EU regulation that gives consumers more say over their personal data by making businesses answerable for how they treat it. In this way, clients and potential clients may easily get in touch with the person they last communicated with. trillion in 2025.
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NobelBiz
FEBRUARY 15, 2023
The General Data Protection Regulation (GDPR) is a piece of EU regulation that gives consumers more say over their personal data by making businesses answerable for how they treat it. In this way, clients and potential clients may easily get in touch with the person they last communicated with. trillion in 2025.
ShepHyken
NOVEMBER 17, 2017
Customer engagement is the communication with customers through a variety of channels to create emotional connections that foster customer loyalty. Your brand must consistently engage with customers on the platforms and channels that are available at the time. Reviews Help Improve the Customer Experience.
Myra Golden
JUNE 2, 2016
Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. In short, the role of customer service now ranks as one of the 10 most stressful jobs in the U.S.
Myra Golden
JUNE 2, 2016
Thanks to the Internet and social media, customers are more savvy now than ever before. Although this sounds like a good thing, the net result is an increase in stress for frontline customer service professionals. In short, the role of customer service now ranks as one of the 10 most stressful jobs in the U.S.
CSM Magazine
NOVEMBER 3, 2020
Staff, voters and customers remember those who have attempted to pull the wool over their eyes. 3 ways to improve customer service using Artificial Intelligence. AI for high resolution levels – customers simply want answers and they expect fast results, with or without a pandemic.
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