BlueOcean
JANUARY 23, 2024
It’s a question we get asked a lot, and it’s one of the hardest ones to answer because it’s rare and challenging to determine a true apples-to-apples comparison, especially when there are intangible impacts like damage to brand when things go sideways. Price per seat quickly adds up.
NobelBiz
NOVEMBER 27, 2023
.’ Uncover the secrets to optimizing call center efficiency, enhancing customer experiences, and making informed decisions for your business. For businesses that utilize call recording features, call logs provide a convenient way to access and link recorded calls for further analysis.
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BlueOcean
NOVEMBER 6, 2019
It’s a question we get asked a lot, and it’s one of the hardest ones to answer because it’s rare and challenging to determine a true apples-to-apples comparison, especially when there are intangible impacts like damage to brand when things go sideways. Price per seat quickly adds up.
Talkdesk
FEBRUARY 16, 2017
The total cost for Five9’s call center software can be very difficult to determine. They have definite costs for seats and minute bundles, but you can also run into fees for port activation, phone support, local numbers, new call recording ports and more. Click the button below to set up a Talkdesk demo for your company.
BirdEye
DECEMBER 26, 2023
You can use VoIP on computers, tablets, smartphones, and other VoIP-enabled devices to make and receive calls. VoIP services for businesses include unlimited international calling, voicemail, call recording, caller ID, voicemail-to-text/email, etc. What is a VoIP number? Toll-free number addition for your business.
SurveySparrow
FEBRUARY 20, 2020
After some serious research and comparisons of a multitude of tools, we have come up with the 10 best customer service tools that 2020 has to offer you. Blended Call Centre. Call Recording. Call Scripting. Call Logging. Call Recording. Call Scripting. And how confusing that would be!
AWS Machine Learning
DECEMBER 21, 2023
You can use the sample transcript generated in the previous use case and the prompt “Summarize the below Call transcript to highlight Customer issue, Agent actions, Call outcome and Customer sentiment.” It also has summarization by highlighting key sentences in the transcript and labeling the issues, outcomes, and action items.
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