Lumoa

MARCH 8, 2023

Lumoa’s CEO and co-founder, Carlos del Corral, held a comprehensive webinar about the topic with Merete Medle, a highly esteemed CX practitioner with rich experience working for two of the biggest telcos in the Nordics. Here are the key takeaways from the webinar. To this end, telcos must be bolder in their approach.

Industry 208

Industry Customer Centricity Telecommunications Feedback 208

Wootric CX Blog

SEPTEMBER 17, 2020

To make the customer experience the best it can possibly be, you need to ensure that each interaction a consumer has with your business is smooth, consistent, and straightforward. Whether you’re showing customers how to record a webinar or helping them find the right furniture for their home, the same fundamental principles apply.

Customer Experience 71

Customer Experience Leadership Course Consumers 71

BirdEye

MARCH 29, 2024

Reshare UGC content User-generated content lends authenticity to your brand and helps you gain customer trust. When businesses are transparent, engage with their customers online, and repost their stories, it shows that they truly listen to feedback and customer experiences. Use the ask me anything!

Social Media 107

Social Media Video Guidelines Feedback 107

BirdEye

MARCH 11, 2024

During events and promotions When participating in or discussing events, conferences, or webinars, use the event-specific hashtag. Pro-tip: Use hashtags to align your brand with social causes or movements, showing your brand's values and connecting with users who share those values. Let Birdeye work for you!

Social Media 70

Social Media Trends Analytics Connections 70

BirdEye

DECEMBER 8, 2023

With it, you get: Centralized platform to manage reviews across various online channels Reply and get real-time feedback from customers. Personalize your review replies with AI Monitor reviews on 200+ sites Translate reviews into English and translate your response in your customer’s language.

Tips 57

Tips Strategy Marketing Social Media 57