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Service Untitled
OCTOBER 29, 2010
Service Untitled The blog about customer service and the customer service experience. Camaraza made a point to regularly meet with the customer care professionals, not just about social issues, but what is important to the employee and to American Express.
Service Untitled
AUGUST 26, 2010
Service Untitled The blog about customer service and the customer service experience. I started as a publisher for Departures Magazine. My role is to ensure, through all of our customer touch points at the center, that we are delivering extraordinary customer care each and every day as assigned by customers.
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Wootric CX Blog
FEBRUARY 14, 2019
Why we love Blake: She’s a self-described “customer experience futurist”, keynote speaker, author of More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences , and host of The Modern Customer Podcast. For useful insights on CX, read his blog, Experience Matters.
Storyminers
JULY 6, 2020
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. Bob Thompson.
SurveySensum
JULY 14, 2020
Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].
Storyminers
JULY 6, 2020
A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. He has appeared in over 150 media and is regularly cited as a top customer experience thought leader. Bob Thompson.
CSM Magazine
SEPTEMBER 22, 2023
From leveraging technology to enhance CX and personalizing communication with data-driven insights to prioritizing convenience and designing a customer-centric experience, these ideas will help banks stand out and thrive in the crowded market. This means banks should focus on being responsive, proactive, and customer-centric.
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