CSM Magazine

JANUARY 30, 2024

Exceptional Responsiveness One of the first signs that you’re dealing with a customer-centric company is their exceptional responsiveness. They don’t just view your inquiries as tasks to be checked off they see them as opportunities to connect and assist. Apple Inc.,

Customer Centricity 111

Customer Centricity Exceptional Customer Service e-support Case Study 111

CSM Magazine

APRIL 19, 2021

Xpedition , the Microsoft Dynamics Gold partner and trusted solution provider to the fashion and apparel sector, is partnering with Voyado the committed CRM challenger and natural choice for retailers in the Nordics, to supply a powerful cloud-based platform that enables retailers to create strong brand loyalty.

Fashion 72

Fashion Omni-Channel Loyalty Apparel 72

C Space

APRIL 21, 2020

Entercom , a leading multi-platform audio and entertainment company, has launched “Stay Connected” ( #StayConnectedTogether ), a public service initiative to unify the company’s crisis response across its 235 broadcast brands and expansive digital platform to meaningfully impact public health and well-being.

Brands 52

Brands Hospitality Entertainment Healthcare 52

PK

MAY 12, 2020

The most successful and effective loyalty programs are those which offer benefits beyond transactional discounts and rewards, such as experiences and content that build a connection and brand equity with your customers. In short, mobile empowers brands to engage customers in new ways. million active U.S. Perfect your UX and UI.

Loyalty 52

Loyalty Loyalty Programs Apparel Guidelines 52

SurveySensum

JULY 20, 2023

The issues could be – declining product or service quality, lack of innovation or outdated offerings, unfavorable customer service experiences, or uncompetitive pricing compared to alternatives. She has everything; from outdoor gear to athletic apparel and fitness equipment. And guess what? Don’t let this be your story.

Retail 52

Retail Feedback How To Self Service 52

SurveySparrow

JULY 5, 2022

Most of our lives are connected with technology right from the moment we wake up to the time we hit the bed. When every interaction that a customer has with your brand is excellent, it means that your experience design is great. The customer insights you gather from your experience design strategy is based on real-world experiments.

Gamification 52

Gamification User Experience Travel Apparel 52

Qualtrics

JUNE 23, 2020

Adobe pivoted to a 100% Digital Summit, in their words “the digital experience conference has gone digital”, Google Cloud Next ‘20 transitioned to Digital Connect, turning a once paid-for, three-day conference into a “free, global, digital-first, multi-day event that would leverage content prepared for Next ‘20. Delivered groceries.

Multi-Channel 26

Multi-Channel Abandon Rate Apparel Retail 26