Retently

FEBRUARY 9, 2024

Creating an insightful customer feedback questionnaire can seem daunting. Dive into the steps for effective questionnaire design, crucial areas for feedback, and tactics for maximizing the valuable data you collect without the fluff. What questions do you include to not only garner responses but also drive your business forward?

Feedback 122

Feedback Net Promoter Score Effort Score Customer Satisfaction 122

BirdEye

MARCH 7, 2023

In this article, we’ll discuss the benefits of social media for business, provide tips on how to optimize your channels, and how to measure your social media success. Finally, the success or failure of a social media campaign is heavily reliant on analytics.

Social Media 94

Social Media Tips Multi-Channel Infographics 94

SurveySensum

APRIL 8, 2024

Small businesses need to adopt a multi-faceted online strategy that emphasizes building deep, meaningful relationships with their customers and differentiating themselves from the competition. Feedback and Improvements: Continuously gather website feedback on your it’s functionality and usability.

Strategy 52

Strategy Social Media Advertising Analytics 52

inQuba

APRIL 11, 2023

inQuba’s WhatsApp-enabled journey orchestration achieves never-seen-before results In recent years, businesses have relied heavily on email and SMS as channels to communicate with their customers. However, as these channels have become saturated with marketing messages and spam, customers have become less responsive to them.

Customer Journeys 52

Customer Journeys Engagement Multi-Channel Infographics 52

BirdEye

APRIL 26, 2024

BirdAI is designed to simplify content creation, enabling multi-location businesses to maintain a consistent and engaging online presence. One helpful feature in WordPress for multi-location businesses is the multisite feature. Analyze customer interviews for product insights, consumer sentiment, and feedback.

Tools 57

Tools Social Media Multi-Channel Video 57

SurveySparrow

OCTOBER 2, 2020

Google Analytics. Product Marketing Tool #1 SurveySparrow: Collecting customer feedback is one of the best techniques to rack the brains of your prospective customers and existing customers. There was a time getting customer feedback meant having to do it entirely using papers. Multi-language surveys. Productboard.

Tools 59

Tools Marketing Infographics Analytics 59

BirdEye

NOVEMBER 16, 2023

Review marketing encourages satisfied clients to leave positive feedback on platforms like Google, Facebook, or specific real estate review sites. What you can do now: Use only high-quality property images, videos, and infographics to enhance property listings.

Chatbots 109

Chatbots Social Media Consulting Financial 109