TechSee

SEPTEMBER 21, 2021

No longer are consumers watching news, entertainment, and sports over a limited number of channels at specifically scheduled times of the day. McKinsey reports that cablecos still account for more than 60% of all connected homes, with the key providers averaging an impressive 25% return on invested capital. Become a smart-home player

Self Service 41

Self Service Entertainment Advertising Return on Investment 41

Inbenta

OCTOBER 11, 2021

As with all customer experience solutions , your conversational user interface needs to be customer-centric. By imbuing the chat journey with your brand’s persona, you can create a sense of genuine connection and build customer trust. between now and 2028. You can connect with her on LinkedIn.

Chatbots 69

Chatbots Self Service How To Interaction 69

NobelBiz

JULY 4, 2023

over the forecast period (2023 – 2028). Automated Interaction Summaries are more than just a technological innovation; they are a catalyst for transforming customer service experiences. Information about customer preferences, common complaints, and frequently asked questions is incredibly valuable.

Interaction 52

Interaction Call Center Engagement Contact Center 52

Magellan Solutions

AUGUST 15, 2022

BUSINESS TO CONSUMER (B2C). B2C ecommerce businesses market their products directly to consumers. A B2C company conducts business directly with the consumer who will utilize the products in the end, as opposed to distributing them to an intermediary. CONSUMER TO CONSUMER (C2C). CONSUMER TO CONSUMER (C2C).

Trends 40

Trends B2C Ecommerce Government 40

C Space

OCTOBER 26, 2018

Consumer trust is already waning in the face of an ever-oblique political landscape, so what will happen in 10 years’ time? In 2028, will brands seek new avenues for growth because their sponsored posts keep getting ignored, or because their TV adverts become cringe-worthy comedy relics like a laugh track? Now we’re interviewing him.

Advertising 66

Advertising Retail Study Consumers 66