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Loyalty trends 2023: a year of cost-driven innovation

Currency Alliance

Some brands will do this in 2023, but actually, the loyalty & marketing industries have learned from recent experience that this costs you money in the long run. So, while the major loyalty trends for 2023 will be oriented around cost control, this will be accompanied by refocusing investment where it’s most profitable.

Loyalty 52
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Leveraging AI for brand building with Birdeye Social

BirdEye

In 2023, AI has made significant developments, particularly in branding. This blog provides a comprehensive overview of a panel discussion that delves into how AI takes the busy work out of brand building and how Birdeye Social, with its amazing AI capabilities, makes managing the social media of multi-location businesses easy.

Brands 57
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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol).

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Switching from Delighted? Explore These Top 9 Delighted Alternatives

SurveySensum

Quick Overview of Top 9 Delighted Alternatives in 2023 10 Best Delighted Alternatives for You SurveySensum Qualtrics SurveyMonkey CheckMarket Nicereply Typeform SurveySparrow Alchemer Survey SurveyLegend Conclusion Why Look For Delighted Alternative? Users can send surveys via multiple channels like emails, WhatsApp surveys , text, etc.

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8 loyalty trends for 2024: intelligent, data-led marketing

Currency Alliance

Many of the trends from last year … the rise of chief digital officer and other professional technology buyers loyalty personalization digital CX innovation the rise of loyalty fraud B2B and SME loyalty programs less excitement about crypto … are all still highly relevant; it’s simply that the emphasis has shifted.

Loyalty 59
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What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. A VoIP solution incorporated into a UCaaS system is a critical component of a multi-channel platform that significantly improves corporate communications by enabling IP connections (Internet Protocol).

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The complete guide to small business consulting

BirdEye

This helps businesses get ahead and course correct, saving a lot of time, resources, and money. Slow to adapt to emerging trends and innovative technology impacting the industry. These skills involve assessing current strategies and finding innovative ways to improve them. Who needs small business consulting services?