TechSee

NOVEMBER 27, 2018

With an expected two billion active mobile AR users by 2022, and 60% – 70% of consumers reportedly seeing clear benefits in using AR in their daily life and at work, enterprises are turning to AR to help them better support their customers by providing Augmented Reality remote assistance , a powerful collaborative solution for remote guidance.

Infographics 84

Infographics Self Service Customer Service First Call Resolution 84

Uniphore

JANUARY 4, 2022

Infographics. Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. At Uniphore Converse 2022 you will: Hear from leading industry analysts and speakers around the future of CX.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

BlueOcean

JANUARY 20, 2022

In 2022, the RFP process holds even greater weight. We regularly partner with brands who like to be able to connect with their customers at a personal level. Nearly every industry has seen some level of digital transformation impacting their operations, services or products, and communications, especially in the customer care sector.

Contact Center 156

Contact Center Customer Care Infographics Sports 156

Magellan Solutions

AUGUST 9, 2021

This is the time to plan what will set you up for success in 2022 and beyond. So how exactly can you attract quality leads for your business in 2022? . Furthermore, it is based on account awareness in which an organization considers and communicates with individual prospects or customer accounts as markets of one.

B2B 40

B2B Trends Chatbots Call Center 40

CSM Magazine

NOVEMBER 3, 2022

For an infographic that illustrates the findings from Waterfield Tech’s research further, visit [link]. Gartner ’s “2022 CEO Survey — The Year Perspectives Changed” revealed 91.5% These leaders report looking to virtual agents to not only improve their business outcomes but to create a more emotional connection with customers.

Virtual Agent 52

Virtual Agent Telecommunications Contact Center Customer Experience 52

ShepHyken

DECEMBER 31, 2021

Be an Open Communicator . Additionally, offering multiple ways to connect , such as email, phone calls, and chat, makes the experience more user-friendly. . Email marketing is one of the most effective ways to reach out and connect with your customers. Infographic courtesy of CleverTap. Optimize Messaging .

Customer Service 135

Customer Service Customer Retention Customer Service Strategies Infographics 135

SmartKarrot

AUGUST 11, 2022

Here are some areas where you can implement automation to level up your business strategies: Marketing: Recent research by Gleanster, a research firm, found that 51% of companies currently use marketing automation to improve customer communications with email automation, at all stages of the customer journey.

Strategy 10

Strategy Social Media Chatbots Sales 10