Comm100
FEBRUARY 9, 2021
In 2020, Covid-19 restrictions rendered the traditional open house event impossible. Dawson College understood that developing a personal connection with the students was essential, so they also incorporated Comm100’s video chat tool so they could speak face-to-face. Get Comm100 Free. Comm100 Free.
Lumoa
SEPTEMBER 30, 2022
But, even though the use of chatbots in the financial sector has increased by 200% since 2020 , the key to delivering a great experience is to balance both chatbots and human interactions. . This includes the ability to handle more complex processes, the incorporation of ethical concepts in AI, and better connectivity to analytics tools. .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Comm100
NOVEMBER 2, 2020
Let’s explore the top 6 chatbot examples of 2020. Some of the top chatbots of 2020 are hanging out in the eCommerce space and are being used to drive sales and reduce shopping cart abandonment. Chatbots can start a chat when they detect a customer stumbling through the site or showing potential signs of cart abandonment.
ViiBE Blog
JANUARY 19, 2022
ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.
BirdEye
OCTOBER 16, 2020
They had to find entirely new ways to function and connect with their members (as if tackling digital marketing as a small or midsize financial institution wasn’t already hard enough). We’re seeing that technological challenges that seemed near impossible for CUs to achieve in 2019 are in full execution-mode in 2020.
CSM Magazine
OCTOBER 28, 2020
Calabrio , the customer experience intelligence company, announced the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). The Credit Union of Colorado values continuous improvement and for 2020 focused on quality and conformance. About Calabrio Customer Connect.
Qualtrics
FEBRUARY 4, 2021
It connects us with colleagues and customers, increases productivity and helps employees deliver their best work. Yet well before 2020, technology was already enabling a hybrid ‘Work From Anywhere’ culture. The most obvious IT problem in 2020 was, “How can we get everybody working remotely, immediately?” Here's how.
Expert insights. Personalized for you.
146 
Let's personalize your content