Tricia Morris

APRIL 15, 2016

There is a high price to pay for poor customer service, while conversely, there is money to be made from consistently delivering a satisfying customer service experience. The challenge on both sides is that customer expectations have never been higher. On the fence about investing in customer service?

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Infographics Financial Customer Service Poor Customer Service 40

Vonage

SEPTEMBER 16, 2016

5 reasons not to miss Connect 2016 if you’re striving for sales & service excellence. How businesses in Australia are losing $11bn a year due to poor customer service – a 38% increase from 2014 (INFOGRAPHIC). The $62 billion customer service scared away [INFOGRAPHIC].

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Customer Focused Company Infographics Policies 120

Provide Support

JUNE 2, 2016

And, not surprisingly, they will no longer tolerate poor customer service. In fact, 72% of consumers already stopped doing business with a company because of a bad service experience.(.). Published in Provide Support Blog , 2016. Their lifestyles demand fast and convenient access to information anytime, anywhere.

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Consumers Infographics Customer Service Poor Customer Service 40

Vonage

SEPTEMBER 5, 2016

Related Posts 5 reasons not to miss Connect 2016 if you’re striving for sales & service excellence. How businesses in Australia are losing $11bn a year due to poor customer service – a 38% increase from 2014 (INFOGRAPHIC). The $62 billion customer service scared away [INFOGRAPHIC].

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Customer Experience Infographics Customer Experience Professionals Poor Customer Service 120

Vonage

SEPTEMBER 20, 2016

Want a better way to get closer to your customers? Visit NewVoiceMedia at Dreamforce 2016. Related Posts How businesses in Australia are losing $11bn a year due to poor customer service – a 38% increase from 2014 (INFOGRAPHIC).

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Omni-Channel Self Service Infographics Poor Customer Service 120