Vonage

SEPTEMBER 16, 2016

5 reasons not to miss Connect 2016 if you’re striving for sales & service excellence. How businesses in Australia are losing $11bn a year due to poor customer service – a 38% increase from 2014 (INFOGRAPHIC). The $62 billion customer service scared away [INFOGRAPHIC].

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Customer Focused Company Infographics Culture 120

Vonage

SEPTEMBER 5, 2016

Related Posts 5 reasons not to miss Connect 2016 if you’re striving for sales & service excellence. How businesses in Australia are losing $11bn a year due to poor customer service – a 38% increase from 2014 (INFOGRAPHIC). The $62 billion customer service scared away [INFOGRAPHIC].

Customer Experience 120

Customer Experience Infographics Customer Experience Professionals Poor Customer Service 120

Vonage

SEPTEMBER 20, 2016

If you want to avoid the heartbreak of low customer retention, implement a system that logs customer issues across all channels and shares the details with all relevant agents. Track the progress of customer cases and allow your company to collaborate on solutions. “At “With the emphasis on customer service (and retention!)

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Omni-Channel Self Service Infographics Poor Customer Service 120