Verint

JULY 11, 2017

Verint launched its gamification solution as part of its customer engagement optimization suite back in 2013. Using this solution, Verint recently deployed a gamification program in its EMEA sales organization. Using this solution, Verint recently deployed a gamification program in its EMEA sales organization.

Gamification 35

Gamification Employee Engagement CRM Sales 35

NICE inContact

SEPTEMBER 30, 2019

Companies that offer a remote work program report 63% less unscheduled absences ( PGI, 2013 ). Call centers have the option to promote friendly competition and collaboration through gamification and performance management. Here’s why: In 2018, there was nearly five billion dollars in cost savings for U.S.

Contact Center 136

Contact Center Gamification Call Center Competitive Advantage 136

Vonage

OCTOBER 22, 2015

However, John highlights that in CCMC’s 2013 Customer Rage Study it was found that only 2-4% of Americans use social media as their preferred contact channel and, in most cases, they’ll first give businesses two opportunities to solve the problem by phone or email. Gamification. Video and vines.

Technology 120

Technology Customer Service Gamification Wireless 120

Magellan Solutions

JULY 12, 2021

Gamification is a term that refers to the addition of major gaming features to regular activities. . On top of that, we are a certified ISO 27001:2013 and HIPAA-compliant company. The color scheme of the walls, rugs, and cubicle dividers are all important factors to consider because they can influence moods. Rewards program.

Call Center 52

Call Center Industry Contact Center Study 52

SurveySparrow

JULY 23, 2021

Now, with just the right amount of gamification features, your surveys can be fun and helpful! In a 2013 survey by the Center on Alcohol Marketing and Youth, alongside Boston University researchers, an alarmingly high number of individuals admitted to underage drinking (ages 13 – 20). They Can Be Fun! To Drink or Not To Drink?

Survey 52

Survey Insurance Gamification Examples 52

SurveySensum

JULY 14, 2020

He has been named as the Top 50 Thought leaders for Design Thinking and the Future of Work by Thinkers360 and Top 20 Gamification Gurus by Rise Global. He is also the Co-Host of the podcast, ‘The Games We Play’, which explores how we gamify our everyday lives. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132