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5 principles for successful post-merger IT integration

West Monroe

What do an English Premier League football club and recent global M&A trends have in common? In recent years, we’ve seen these same trends play out within global and complex mergers. By focusing on these areas, Brighton & Hove Albion F.C, Similar to how Brighton F.C.

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Is This the End of Customer Success Software as We Know It?

Gainsight

If I was to tell you in 2009 that in just a few years there would be a new category of software almost as prolific as CRMs, customer support, and project management software you wouldn’t have believed me. Some examples include: Product tools like analytics, roadmapping, and feature-tracking.

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West Monroe - Untitled Article

West Monroe

Taken as an opportunity, trends such as the shift to renewable energy and transportation electrification enable cost reductions and growth potential. Utilities are also positioned to influence customer emissions by providing pathways to new technologies and influencing energy consumption practices. Featured Content.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link].

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Utility decarbonization strategies: A portfolio-based approach to emission reductions

West Monroe

Taken as an opportunity, trends such as the shift to renewable energy and transportation electrification enable cost reductions and growth potential. Utilities are also positioned to influence customer emissions by providing pathways to new technologies and influencing energy consumption practices. Featured Content.

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12 Top Reputation Management Software for 2020

Grade.us

We don't have a native mobile app, and it's not currently on our development roadmap (our web app is fully responsive and optimized for mobile though). They pivoted in 2009, shifting their focus to lead generation via a pay-per-call business model. We don't currently offer 24/7/365 support like some of our competitors. Support options.