Oracle

DECEMBER 21, 2020

The Pinpoint Award for Best Account-Based Marketing Strategy. The Upshot Award for Best Demonstrated ROI (Marketing). The Upshot Award for Best Demonstrated ROI (Sales). The Upshot Award for Best Demonstrated ROI (Sales). The Upshot Award for Best Demonstrated ROI (Service). The Nexus Award for Best CX Ecosystem.

Omni-Channel 76

Omni-Channel ROI Innovation Video 76

BirdEye

MAY 10, 2023

That’s where a great marketing strategy comes into play. In this blog post, we’ll share 12 marketing strategy examples to help get your creative juices flowing. Plus, we’ll provide tips to ensure your strategies are successful. Table of contents What is a marketing strategy?

Examples 98

Examples Strategy Tips Marketing 98

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Comm100

NOVEMBER 13, 2022

Understanding customer service trends is only one part of the equation. To improve customer service, organizations need to recognize the strengths of available technologies and develop a comprehensive strategy. 71% of customers have made purchase decisions based on the quality of customer service received.

Tools 195

Tools Customer Service Tips Omni-Channel 195

SurveySensum

JULY 14, 2020

Adam Toporek is an internationally-recognized Customer Experience Expert, Keynote Speaker, and Customer Service Trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. LinkedIn: [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Grade.us

JUNE 17, 2019

In 2007, I finally realized that to keep in touch with all of our past clients and potential clients, I needed to have a newsletter. Content strategy, blogging , SEO, social media, and email marketing all converged into what we now just call content marketing. It seems like you customize everything for the client.

Banking 39

Banking Ecommerce Analytics Conference 39