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Magellan Solutions Celebrates 13th Anniversary, Hits New Milestone

Magellan Solutions

To give employees a break from their usual tasks, the company’s cultural committee (CulCom) organized a special program to ensure that everyone enjoyed the night. Magellan Solutions started its formal operations as an inbound call center in August 2005, two years after it was registered with the Philippine Securities and Exchange Commission.

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Why US Companies Should Probably Never Outsoure Call Center Philippines Again, But They Do

Magellan Solutions

Here we look at some of the most common worries in outsourcing to contact center solutions Philippines : Offshore call centers make your customers feel disrespected. This is the reason why we make sure to dispatch agents from *call center Philippines* for your team only after they have been trained. phrases and slang.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

Below is a timeline that sums up the key developments of how the call center industry in the Philippines evolved to what it is today. 1992 : In this year, Frank Holz established the first contact center in the country under the Accenture group. 2005 : The Philippine BPO industry contributed 2.4%

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Why our clients love outsourced inbound services (And you should, too!)

Magellan Solutions

Having served small to medium-sized enterprises since 2005, we’ve collaborated with companies from industries like travel and tourism to healthcare and consumer electronics. Working with a reliable contact center lets our clients create a positive impression on valuable customers. They learn how a contact center works.

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Magellan Solutions is here because of its people. – Fred Chua, Magellan Solutions CEO

Magellan Solutions

Its formal operations started in August 2005 as an inbound call center with just 14 agents and 1 team leader from its first office. Because working “as one” encourages a supportive growth culture, it has now housed more than 600 BPO employees and the number continues to grow up to now.

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The Road To Pioneering 2 Decades Of Philippines Call Center Outsourcing

Magellan Solutions

By this time, Magellan Solutions had started to open its own doors in 2005. . Contact center services Philippines became common for companies that wanted to effectively focus on their core functions without distraction. 0 To The x000s Of Call Centers For Customers & Clients. Call center role. Philippines.

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Philippines VS. India: Which One Is Better In BPO Services?

Magellan Solutions

In 2005, it had a growth rate of 38 percent which is a good figure. When contact center companies started operating in the country, many of its citizens were happy because it meant that they would be able to make a good amount of money even if they did not have to go out of the country. Let Us Talk About Culture.

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