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How customer intelligence software helps companies fight the survey epidemic

Alida

Scott Miller, CEO of Vision Critical and author of the ebook No Spam Surveys: Why Ad-Hoc Surveys Don’t Work , agrees. Even the venerable Pew Research has seen its response rate plummet from 36 percent in 1997 to only nine percent in 2004. “If my toothpaste company knew when I finished brushing, they would send me a freaking survey.”.

Software 169
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POV: The Choice Dilemma

Responsetek

However, research by the psychologist Barry Schwartz in 2004 identified that too much choice can in fact present more problems and create a higher level of anxiety for consumers than not enough choice. Download eBook. Well if you have, you join the millions of consumers who suffer the same ‘shopping’ paralysis daily. .

CEM 40
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Google Search Trends for “Customer Success”

ChurnZero

This search data dates back to 2004, which is before many of us had probably even heard of the term ourselves, nevertheless working in the field. It’s clear from this list to see that there’s a focused interest in the Customer Success job market and careers, which is great to see. customer success manager. what is customer success.

Trends 98
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Comprehensive Guide to Lead Generation

Magellan Solutions

For this reason, every marketer’s top goal is to find leads and keep the sales pipeline going. But getting new leads can also be your biggest problem: More than six in 10 B2B marketers say their company has a hard time finding new people who might want to buy from them. Gives you high quality market data. Marketing. $

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Google Search Trends for “Customer Success”

ChurnZero

This search data dates back to 2004, which is before many of us had probably even heard of the term ourselves, nevertheless working in the field. It’s clear from this list to see that there’s a focused interest in the Customer Success job market and careers, which is great to see. customer success manager. what is customer success.

Trends 52