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How customer intelligence software helps companies fight the survey epidemic

Alida

Scott Miller, CEO of Vision Critical and author of the ebook No Spam Surveys: Why Ad-Hoc Surveys Don’t Work , agrees. Even the venerable Pew Research has seen its response rate plummet from 36 percent in 1997 to only nine percent in 2004. “If my toothpaste company knew when I finished brushing, they would send me a freaking survey.”.

Software 169
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POV: The Choice Dilemma

Responsetek

However, research by the psychologist Barry Schwartz in 2004 identified that too much choice can in fact present more problems and create a higher level of anxiety for consumers than not enough choice. Download eBook. Well if you have, you join the millions of consumers who suffer the same ‘shopping’ paralysis daily. .

CEM 40
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Cultivating a Culture of Open Communication

Qualtrics

Download Ebook. People understand and are invested in the goals and successes of the organization, are encouraged to speak up in any situation, and are deeply connected to their work and colleagues. Learn How to Collect Vital Feedback from Your Team. Citations. 1 Mayer, R.C., Davis, J.H. and Schoorman, F.D. 2 O’Neill, H.M. and Lenn, D.J.

Culture 26
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Google Search Trends for “Customer Success”

ChurnZero

This search data dates back to 2004, which is before many of us had probably even heard of the term ourselves, nevertheless working in the field. And if you are looking for more content to continue your research on the topic of Customer Success our Resource Center is the place to go for webinars, cheat sheets, eBooks, guides, and more.

Trends 98
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Google Search Trends for “Customer Success”

ChurnZero

This search data dates back to 2004, which is before many of us had probably even heard of the term ourselves, nevertheless working in the field. And if you are looking for more content to continue your research on the topic of Customer Success our Resource Center is the place to go for webinars, cheat sheets, eBooks, guides, and more.

Trends 52
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Comprehensive Guide to Lead Generation

Magellan Solutions

Founded in 2004, Callbox is the largest provider of outsourced B2B lead generation services and outbound sales support for businesses and organizations worldwide. It’s important to note that an offer is what’s being “offered” on the landing page, like an ebook, a course, or a template.