Kerry Bodine
APRIL 30, 2019
And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. It was a wakeup call for Comcast and every other big brand.
Kerry Bodine
APRIL 30, 2019
And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. It was a wakeup call for Comcast and every other big brand.
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GlowTouch
FEBRUARY 2, 2022
From its inception, GlowTouch has grown into a global enterprise with seven contact center locations and thousands of agents who support clients in varying industries worldwide while cultivating its brand as The Uncommon BPO TM. “It About GlowTouch GlowTouch is a privately held and WBENC-certified, woman-owned enterprise, founded in 2002.
GlowTouch
OCTOBER 16, 2020
As online reviews, business ratings, and social media posts became staples, customer support experience is now an integral part of any company’s reputation and success, especially for online brands. Chat support also enables companies to automate services and provide a more guided user experience. About GlowTouch.
GlowTouch
DECEMBER 10, 2020
This reflects the increased emphasis on the user experience and personalization across virtually every industry for whom customer care is a vital function. Happy customers buy more, are more loyal to their preferred brands, and are willing to be your company’s ambassadors. Service today is a crucial point of differentiation.
Beyond Philosophy
MARCH 29, 2017
Forbes once described the omnichannel experience as the point where “ marketing meets ubiquity ,” an apt description. Building on the Forbes concept, I say your brand promise delivered through excellent Customer Experience is what is ubiquitous. Excellence in user experience for the channels featured.
Kerry Bodine
APRIL 30, 2019
And while Friendster (founded in 2002) paved the way for Myspace, and Myspace (founded in 2003) paved the way for our current social media giants, neither deserve credit in my book for sparking the customer experience discipline. It was a wakeup call for Comcast and every other big brand.
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