Forrester's Customer Insights
APRIL 9, 2024
Yet, his contribution to modern economics, for which he received the Nobel Prize in 2002, remains unparalleled. He was trained as a psychologist and spent much of his career at Princeton as a psychology and public affairs professor. Kahneman’s research has shaped much of how today’s experts think about […]
Vanilla Forums
NOVEMBER 16, 2021
Founded in 2002, Qualtrics pioneered the experience management industry and developed the Experience Management (XM) Platform™ that helps organizations continually assess the quality of their four core experiences—customers, employees, products, and brands.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
C Space
JULY 21, 2020
The Brand Move Roundup – July 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. on July 21.
Beyond Philosophy
SEPTEMBER 13, 2019
This episode of The Intuitive Customer explores if there are times when the bad press can be good news for your brand. In the early days of our global Customer Experience consultancy, Wilde’s statement sums up the marketing efforts for my brand. There are times when the bad press is good news for your brand.
Beyond Philosophy
DECEMBER 19, 2017
Ten-thousand respondents ranked brands’ Customer Experience based on six categories. These six areas drive brand advocacy and loyalty, the gold-standard for any company measuring CX performance. Per the report, brands in the U.K. Per the report, brands in the U.K. Brands in the U.S., They include: Personalization.
Beyond Philosophy
NOVEMBER 16, 2023
In John’s case, it’s a new company, so building awareness about his company’s brand is critical. Moreover, you might skip a couple because it doesn’t do anything for you or the brand you want to build. For example, I’ve had my own company since 2002, and I’ve considered each area.
Beyond Philosophy
SEPTEMBER 17, 2020
Furthermore, in 2005 at the height of Apple’s existence, Townsend was clear that much of the brand’s popularity was due to its design, which was beautiful, intelligent, and simple—right down to the box it came in. . Back in 2002, I spoke with Ian McAllister, former Chairman and Managing Director of Ford Motor Company, Ltd.,
Expert insights. Personalized for you.
28 
Let's personalize your content