CSM Magazine

JANUARY 9, 2019

A new report lifts the lid on the top issues causing blocks to successful remote working – at a cost estimated to represent as much as $20,000 (£15,800) per worker for some firms. The consequence of each failure incident can result in up to 100 minutes in lost productivity or 23 per cent of a daily shift, a SOTI report states.

Technology 40

Technology Return on Investment Wireless Competitive Advantage 40

NobelBiz

FEBRUARY 2, 2021

And above all, how can remote agents for new agents be successful? Technology is a Key Component to Successful Training for Call Center Agents 1. Working remotely is not a source of great change for your processes as long as you are equipped with the right work tools. A Strong Positive Culture is a Must 1.

Call Center 52

Call Center Training Tips Contact Center 52

transcosmos Information Systems

APRIL 23, 2017

Natural disasters and other external and unprecedented factors can result in power outages, data center breakdown, data breaches, ransomware or hacker attack, loss or corruption of files, application failures, systems crashing, or in worse case scenarios, total operational shutdown. Natural disasters can strike anytime. Learn from the past.

Tips 87

Tips Management Case Study System 87

BirdEye

FEBRUARY 23, 2024

This unified vision, made possible through clear business communication, is not just about exchanging information; it’s about creating a dialogue where strategies align, objectives are understood, and every team member is working towards the same goal. Table of contents What is business communication? Why is business communication important?

Communication 64

Communication Multi-Channel Culture Social Media 64

transcosmos Information Systems

APRIL 23, 2017

Natural disasters and other external and unprecedented factors can result in power outages, data center breakdown, data breaches, ransomware or hacker attack, loss or corruption of files, application failures, systems crashing, or in worse case scenarios, total operational shutdown. Natural disasters can strike anytime. Learn from the past.

Tips 48

Tips Management Case Study System 48