ViiBE Blog

SEPTEMBER 29, 2023

ViiBE Blog Best strategies for customer self-service Anna Gorina September 29, 2023 Share this article Contents Share this article Contents The moments when customers will reach out to your support are inevitable. That is why self-service was invented. What is customer self-service?

Self Service 52

Self Service Strategy Video Knowledge Base 52

Kustomer

DECEMBER 14, 2021

Customer self-service tools are a proactive, cost-effective way to provide on-demand support. When integrated properly, these tools can free up agents for more efficient use of their time, and impart an optimal 24/7 brand experience for the customer. What is Customer Self-Service? Website Downloads.

Self Service 97

Self Service Tools Knowledge Base Chatbots 97

Magellan Solutions

JANUARY 18, 2018

The inability to deliver positive user experience can be very expensive. That is why every product-based businesses must invest in a technical support team that would handle complex issues and give their customers valuable experience when using their products. Improving user experience through tech support.

User Experience 53

User Experience Self Service Social Media Knowledge Base 53

West Monroe

MAY 30, 2017

Enhancing patient engagement and equipping them with 24/7 self-service capabilities through virtual assistants places less burden on payers and providers, reduces inefficiencies, and ultimately translates to less spending and more manageable healthcare costs.

Healthcare 40

Healthcare Technology Self Service Multi-Channel 40

Solvvy

SEPTEMBER 17, 2022

Infographics. A good customer service knowledge base: Meets Customer Expectations for Self-Service. Your customers, who routinely use search engines to find the answers to questions, expect you to provide similar experiences for your products or services. Your knowledge base can include : Quick-start guides.

Knowledge Base 62

Knowledge Base Self Service Customer Service e-support 62

Grade.us

MAY 28, 2019

Contentful gives you an API-first, cloud-based platform to power your sites and apps, allowing you to create first-class user experiences. Cockpit is a self-hosted headless and API-driven CMS. An infographic maker that turns data into visually stimulating content. Generate actionable insights and data user feedback.

Tools 37

Tools Marketing Social Media Advertising 37

SurveySparrow

OCTOBER 2, 2020

Product Marketing Tool #7 Venngage: Create infographics, sales materials, reports, logos, mind maps, etc., Select infographics templates or use the drag-and-drop feature to create your own. Venngage promises to make your creation of infographics a smooth experience so that you can concentrate on your core tasks as a product marketer.

Tools 59

Tools Marketing Infographics Analytics 59