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63 Incredible Customer Service Statistics [Infographic]

Ecrion

Increasing Popularity of Self Service |. The term customer service is a catch-all phrase that roughly equates to a customer’s experience with and perception of your brand. 64% of consumers consider customer experience more important than price when deciding to make a purchase with a brand. American Express.

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The Benefits of a Customer Service Knowledge Base

Solvvy

Infographics. A good customer service knowledge base: Meets Customer Expectations for Self-Service. Your customers, who routinely use search engines to find the answers to questions, expect you to provide similar experiences for your products or services. Your knowledge base can include : Quick-start guides.

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10 Must Have Product Marketing Tools

SurveySparrow

Product Marketing Tool #7 Venngage: Create infographics, sales materials, reports, logos, mind maps, etc., Select infographics templates or use the drag-and-drop feature to create your own. Venngage promises to make your creation of infographics a smooth experience so that you can concentrate on your core tasks as a product marketer.

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