Currency Alliance

MARCH 9, 2021

Headless loyalty systems are API-first loyalty platforms that enable any customer-facing platform to integrate loyalty marketing functionality into their Customer Experience (CX) via API. What does ‘headless’ mean? The first versions of ecommerce platforms emerged in the late 1990s.

Loyalty 59

Loyalty Customer Engagement Engagement CRM 59

Currency Alliance

NOVEMBER 15, 2021

Commercetools partners with Currency Alliance to enable loyalty marketing in the age of composable commerce. Every company strives to build loyalty among its customers, but the methods to achieve the never-ending pursuit of loyal customers can vary widely. Furthermore, 91% of consumers want to be recognized.

Loyalty 52

Loyalty Loyalty Programs Multi-Channel Banking 52

Currency Alliance

MAY 19, 2021

Modifying legacy loyalty technology, to enable consistent and relevant engagement across the expanding number of customer-facing platforms, is becoming cost-prohibitive. The only efficient path forward is to put headless technology in front of your legacy systems – or, to migrate altogether. This article has three sections.

Loyalty 52

Loyalty Touchpoint Loyalty Programs Social Media 52

CSM Magazine

JULY 11, 2023

Why self-service is crucial for customer satisfaction and loyalty Effective self-service experiences directly impact customer satisfaction and loyalty. When customers can easily access the information they need in their own time, they feel valued and satisfied, fostering long-term loyalty. Enter: Headless.

Self Service 40

Self Service Chatbots Knowledge Base Customer Satisfaction 40

Currency Alliance

NOVEMBER 16, 2021

Flexibility around loyalty redemptions is crucial to creating meaningful value for every customer. This is really important, because the lifetime value of a customer that reaches a reward soon after joining a loyalty program, or if one sees they are making good progress towards something aspirational, is typically dozens of times higher.

Loyalty 52

Loyalty Loyalty Programs Ecommerce Touchpoint 52

Currency Alliance

NOVEMBER 16, 2021

Flexibility around loyalty redemptions is crucial to creating meaningful value for every customer. This is really important, because the lifetime value of a customer that reaches a reward soon after joining a loyalty program, or if one sees they are making good progress towards something aspirational, is typically dozens of times higher.

Loyalty 52

Loyalty Loyalty Programs Ecommerce Touchpoint 52

Oracle

JUNE 26, 2018

This year’s sessions include: An Honest Look Into Headless Commerce. How CVS Brazil Used Oracle Commerce with Vayam for Headless Commerce Online and Stores. How CVS Brazil Used Oracle Commerce with Vayam for Headless Commerce Online and Stores. Implementing Endeca XM on a Headless Architecture.

Conference 40

Conference Tips Innovation Loyalty 40