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From Boredom to Motivation: Techniques for Increasing Engagement in Online Learning

CX University

They can seamlessly create a customer-centered program to share with their colleagues and leadership team. Use gamification: Gamification can help promote engagement by adding game-like elements to the learning experience.

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How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

Todd Gorsuch, CEO of Customer Science, a CX Consulting firm in Australia, also feels that Work-At-Home operations can be set up quickly, but he cautions that the speed of deployment is dependent upon leadership commitment and the level of operational preparation the business has already undertaken. “If What about Latin America?

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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Purposeful Leadership: Leaders operate consistently with a clear set of values. Customer Service Gamification Customer service gamification is a customer experience strategy used to enhance customer engagement and customer loyalty. ” – Shep Hyken.

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Celebrating 10 Years of the Lithosphere!

Lithium

After a few months, there were only a handful of posts in our forums and a few blog articles from of our leadership when I walked through the door later that year. Of course, to make that happen we needed some internal governance and direction to get us there. The extremely small Lithium team back then (less than 20 people!)

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Celebrating 10 Years of the Lithosphere!

Lithium

After a few months, there were only a handful of posts in our forums and a few blog articles from of our leadership when I walked through the door later that year. Of course, to make that happen we needed some internal governance and direction to get us there. The extremely small Lithium team back then (less than 20 people!)

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

After a few months, there were only a handful of posts in our forums and a few blog articles from of our leadership when I walked through the door later that year. Of course, to make that happen we needed some internal governance and direction to get us there. The extremely small Lithium team back then (less than 20 people!)

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

After a few months, there were only a handful of posts in our forums and a few blog articles from of our leadership when I walked through the door later that year. Of course, to make that happen we needed some internal governance and direction to get us there. The extremely small Lithium team back then (less than 20 people!)