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15 Types of social media to help boost your brand

BirdEye

Using social media to grow your business’s presence online is a great start, but keeping up with new platforms can be challenging. There are more than a dozen types of social media with more popping up every day. Table of contents Choosing the right social media types for your business 1. Social networks 2.

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Gen Z Mobile Marketing: 7 Tips to Capture Interest and Drive Engagement

Optimove

Tip #5: Make it social. Over 50% of the global Gen Z demographic uses social media daily, spending almost 3 hours scrolling through their social media feeds to connect with others, pass the time, and discover entertaining content. Tip #6: Make it entertaining.

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The Metaverse and Online Communities: Khoros 101

Lithium

Brands, opportunities and partnerships are ripe across this ever-growing ecosystem — many organizations are currently building out similar and novel virtual experiences for work, commerce, entertainment and more, across a spectrum of centralized and decentralized systems.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Leverage Social Media Platforms Social media platforms like Facebook, Twitter, Instagram, and YouTube are great tools for engaging with your customers.

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Next-Level Customer Engagement: Advanced Tactics for E-Commerce Loyalty and Retention

CSM Magazine

Gamification is like the sprinkle of excitement atop the cake of shopping. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights. After all, in the age of social media, shareability equates to free advertising.

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9 Strategies to Improve Customer Retention Rate in 2023

SurveySensum

Here’s how you can do it: Know Your Customers: Collect feedback on their purchase history, browsing habits, and social media interactions. Master Omnichannel Support: Engage customers through email, chat, and social media, meeting them on their terms. They transform the travel experience by gamification.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

This type of sentiment analysis has become a key tool for making sense of the multitudes of opinions expressed every day in texts on review sites, forums, blogs, and social media. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents.